File a Claim

Steps To Help You File a Claim

Let's get your claim started!


The following is information about your coverage and a step-by-step guide for filing a claim. Please note that your Claims Administrator is ARMIS and you may contact them directly at 1-855-275-2875. No claims will be paid without prior authorization from ARMIS.

1
  • Step 1

Prevent Further Damage

As soon as safely possible, stop use of the system/appliance in the home to avoid any further damage.

2
  • Step 2

File A Claim

Call 1-855-275-2875 or report a claim online 24/7 (have your contract # available).
3
  • Step 3

Schedule an Appointment

With a licensed service provider of your choice.
4
  • Step 4

Authorize Claim

The service provider will need to provide a diagnosis of the issue and the costs to repair the system or appliance to ARMIS. Authorization from ARMIS is required before any repairs are performed. You will be responsible for the cost of the repair if it's not covered under your contract.

5
  • Step 5

Payment of Authorized Repairs

ARMIS will pay the service provider directly for covered and authorized repairs minus your deductible.

FAQ


Commonly asked calims questions.

No! No matter how many claims you file, your rate will never increase.

The service provider must contact ARMIS, determine if the repair is covered, and receive authroization from ARMIS and you to move forward.

You can contact ARMIS directly at 1-855-275-2875 or call our customer service team 7:00 AM - 6:00 PM MST Monday - Friday at 1-800-332-4177.

Anytime that you're in need of a repair in the home after the completion of the waiting period, you're welcome to file a claim.

Refer to your contract's coverage section for eligible equipment and systems. See contract for more details and requirements in the event of a claim.

This is paid to the service provider by you when they come out to diagnose the problem.

Once the work has been completed, ARMIS will pay the service provider directly over the phone with a credit card. You will be responsible for your deductible, plus any non-covered charges.